Questions, account help, or partnership ideas? Send them to the ZhiYin support team.
Share the details below so our support team can review your request.
Find answers to common questions about ZhiYin.
Employers only pay a placement fee when they successfully hire a candidate through our platform. There are no upfront costs or hidden fees. The fee is one month of the candidate's salary, and includes our 90-day replacement guarantee.
Yes, ZhiYin is 100% free for candidates. You get full access to all tools including resume builder, interview preparation, mock interviews, job matching, and career coaching at no cost.
Timelines vary by role, company, interview process, and candidate availability. ZhiYin helps organize matching and communication, while employers and candidates control each hiring decision and schedule.
We support technology, finance, marketing, operations, and other professional roles for employers and candidates in the United States and mainland China. Available workflows vary by market.
Yes! We offer comprehensive interview prep tools including AI-powered mock interviews, company-specific preparation guides, daily practice drills, and personalized feedback to help candidates succeed.
Create a free account and complete your profile. Candidates can browse and apply for relevant jobs, while employers can set up their company profile and publish approved roles.